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  • Sheryl Wong

Eyelash Extension Policies and Aftercare Instruction.


Eyelash Extensions Policies:

  • Please arrive five minutes before scheduled appointment.

  • Please arrive mascara-free.

  • We have a 24 hour cancellation policy.

  • Skin sensitivities and allergies are extremely rare and your safety and care are of my utmost concern. We use the highest quality products and the most up-to-date techniques and sanitation protocols in the industry. However Star Nail Spa is not liable for reaction due to our products. If you are concerned, we recommend a patch test several days before your appointment. Please call to schedule.

Eyelash Aftercare Instructions:

So I've had many clients asking me about the instruction of the aftercare after their lash services. Here they are:

  • Do NOT get your eyelashes wet for the first 24 hours.

  • Do NOT use a spa, sauna or pool for the first 24 hours. The extensions need that amount of time to properly bond.

  • Avoid pulling or rubbing your eyes.

  • Do NOT lift, tint, or use eyelash curlers with your extensions. With proper application you will not need them.

  • ONLY use oil-free makeup remover. If your eyelashes are tangled or crossed over, use the Spoolie given to you during your appointment to gently brush them straight and put them in place. You can purchase a longer life coating to extend the wear of your lash extensions in between fills.

  • Proper hygiene is very important. Please keep lashes clean by regular washing.

  • Use only mascaras that are safe for eyelash extensions, no oil-based or waterproof mascaras. Only apply the mascara to the tips of your lashes.

  • After showering avoid rubbing lashes, it best to blot them with a towel and let them air dry.

  • You can also dry the lashes by using a hair dryer on the cool setting and blowing them dry from the bottom up. It makes them curlier and fluffy.

  • Use care when applying facial and eye creams to avoid the lash line. Too many oil-based products can break down the adhesive.

  • We recommends touch-up appointments every two to four weeks to maintain your new eyelash extensions.

We will update on the after care products for eyelash extension in our salon later on.


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